Airline Distribution
Airline Distribution refers to the process by which airlines distribute their products and services through different sales channels.
Airline Retailing
Airline Retailing is a customer-centric approach that enables airlines to operate like modern digital retailers rather than traditional ticket sellers.
Ancillary Revenue
Ancillary Revenue refers to the income airlines generate from products and services sold in addition to the base airfare.
Continuous Pricing
Continuous Pricing is an advanced airline pricing approach that enables airlines to generate a wide range of price points beyond the traditional Reservation Booking Designator (RBD) or booking class structure.
Corporate Contract
A Corporate Contract is a negotiated agreement between an airline and a corporate organization that defines preferred travel terms for business travelers.
Corporate Travel Policy
A Corporate Travel Policy is a set of rules and guidelines established by an organization to govern how employees book and manage business travel.
Dynamic Bundling
Dynamic Bundling is the process of creating personalized travel packages in real time by combining a flight with relevant ancillary products and services, such as checked baggage, seat selection, lounge access, priority boarding, or travel insurance.
Electronic Miscellaneous Document (EMD)
An Electronic Miscellaneous Document (EMD) is an IATA standard electronic document used to record, process, and track payments for products and services that are not covered by an airline ticket.
Offer & Order Management
Offer & Order Management is a modern retailing framework that enables airlines to create, sell, and manage personalized travel offers throughout the customer journey.
One Order
ONE Order is an IATA industry initiative that simplifies airline order management by replacing multiple legacy records, such as Passenger Name Records (PNRs), electronic tickets (e-tickets), and Electronic Miscellaneous Documents (EMDs), with a single, unified order record.
Order Management System
An Order Management System (OMS) is a software platform that creates, manages, and services customer orders throughout the entire travel lifecycle.
Revenue Integrity
Revenue Integrity is the set of processes, controls, and technologies used by airlines to ensure that every booking accurately reflects available inventory, applicable fares, and valid passenger information while preventing revenue leakage.
Self-Booking Tool
A Self-Booking Tool (SBT) is an online platform that enables corporate travelers and travel arrangers to search, book, and manage business travel while automatically complying with their organization travel policies.
Revenue Management
Revenue Management is the practice of optimizing airline revenue by selling the right product to the right customer at the right price and at the right time.
